Payment Dispute Policy

If you believe a payment made through HAREUGO was incorrect, duplicated, unauthorized, or otherwise requires review, please contact us at [email protected].

Please include:

• Your name
• Email address associated with your account
• Date of the transaction
• Transaction amount
• Professional involved, if applicable
• Description of the issue

We will review the information provided and may request additional information necessary to investigate the issue.

Unauthorized or fraudulent transactions should be reported as soon as possible.

Nothing in this policy limits any rights or protections available to consumers under applicable law.